Website information
Privacy Policy
Information about using the Jointline Physiotherapy website.
Who we are
Jointline Physiotherapy is a trading name of Physio Fast Ltd, registered in England and Wales, Company No. 16230616. Registered office: 60 Tottenham Court Road, Fitzrovia, London W1T 2EW (correspondence only, not a clinic). Contact: Info@physiofast.co.uk or 07576 966034.
Information you provide
Our enquiry form asks for your name, email address, optional phone number, service, visit area and message. We use these details to respond to your request. Please do not send detailed medical records through the website form. A short-lived, pseudonymous rate-limit counter helps prevent automated spam; enquiry content is not stored in that counter.
When you contact us, we receive the information you choose to share, such as your name, contact details and appointment enquiry. We use this to respond, discuss suitable services and arrange care. Please avoid sending detailed medical records or sensitive clinical information by ordinary email; ask us about the appropriate secure route.
Using this website
The website is hosted through Hostinger. Hosting and security services may process technical information, including IP addresses and request logs, to deliver and protect the site. See our Cookie Policy for information about browser storage and cookies.
Appointment and clinical information
Arranging or receiving clinical care may require additional information. Before clinical information is collected, we will explain the relevant privacy information, collection method and care arrangements. This website does not offer a patient-record upload form.
Your information and choices
If you have questions about how we handle your information, or wish to ask about access, correction, deletion or other applicable data protection rights, contact Info@physiofast.co.uk. We may need to verify your identity before responding. You can also raise a data protection concern with the UK Information Commissioner’s Office.
Other websites
If you follow a link to another provider, that provider’s privacy information applies to its services. We will identify any separate booking provider when a booking integration is introduced.